Privacy
Customer data is used to run the market, not to obscure it.
This page explains the practical data we collect for orders, accounts, delivery and support.
Information we collect
We collect account details, delivery details, order history, payment status, contact messages and basic site diagnostics needed to run the market.
How we use it
We use this information to process orders, support customers, prevent misuse, improve catalogue availability and communicate service updates.
Payments
Payment details are handled by the configured payment provider. True Grit stores payment status and references, not full card numbers.
Cookies and sessions
We use essential cookies for account sessions, cart continuity and security. Optional analytics should only be enabled where the deployment has consent controls.
Retention
Order and audit records are kept for operational, tax and safety reasons. Contact messages and inactive account data are reviewed periodically.
Your choices
You can ask support for access, correction or deletion of personal data where the request does not conflict with legal or fraud-prevention obligations.
Privacy request?
Use the contact form and include the email address tied to your account or order.