Fresh fruit
Tuesday orchard dispatch
Seasonal fruit is harvested against confirmed orders and packed for Tuesday dispatch where the route supports it.
Delivery
Harvest-led delivery, planned around freshness.
Fresh produce ships on fixed dispatch days. Pantry goods usually leave the fulfilment centre within two working days, with cold-chain handling where needed.
Dispatch rhythm
How orders move
Leafy produce
Morning harvest windows
Greens are cut early, chilled quickly and prioritised for short-route delivery slots.
Pantry
Two working days
Flours, pulses and oils ship from current lots with milling, pressing or harvest dates visible on the pack.
Delivery areas
Serviceability is checked during checkout. Some fresh products are limited to routes that can preserve quality within the promised delivery window.
Packing standards
Orders are packed by product type: ventilated crates for fruit, chilled handling for delicate greens, and protective sleeves for glass bottles.
Missed deliveries
If a delivery cannot be completed, support will contact you with the next available attempt or a practical resolution based on the product condition.
Need a specific answer?
For delivery help, include your order reference, phone number and delivery city.