Track a delivery
Check delivery guidance, dispatch rhythm and missed-delivery handling.
Help
Fast answers for orders, delivery and product questions.
Start with the common paths below. If your issue is tied to an order, include the order reference when contacting support.
Can I change an order after placing it?
Contact support as soon as possible. Changes are usually possible before picking, packing or harvest allocation starts.
Why is some produce unavailable in my city?
Some fresh products only ship where the route can preserve quality within the promised delivery window.
Where do I see farm details?
Product pages include farm, certification, harvest and packing information. The Farmers page lists every current partner farm.